Life Insurance Outsourcing Services

With the ever increasing mergers, failures, competitions and consolidations, the insurance industry is facing tremendous pressure. If you want your insurance organization to gain a competitive edge, consider us. Outsourcing insurance services to India can enable your organization to increase its efficiency and growth and also meet all the requirements of your valuable customers. Our claim administration service can help your organization reach greater heights through increased proficiency. Bringing to you a host of comprehensive solutions that will fit your Life Insurance Outsourcing requirements.

We are experts in the fields of insurance administration and claims processing. Because we know the importance of customer care, our insurance outsourcing services are provided by skilled staff in every phase of the business process being administered. Our insurance outsourcing services have enabled clients to achieve improved turnaround times, high quality results and rapid scaling of processes while realizing significantly lower costs of operations than sourcing models/approaches.

• Policy Administration Outsourcing
• Claims Processing Outsourcing
• Claims Servicing
• Sales Support Services
• Customer Support Services
• Underwriting Outsourcing
• Finance & Accounting Outsourcing

Policy Administration Outsourcing

• Applications / Account Set-ups
• Requesting Loss Runs
• Collateral Verification
• Free Look Cancellation
• Loan Interest Calculation
• Policy Issuance
• Record Changes - Name, Beneficiary, Address
• Policy Tax Status
• Loan Repayment Quote
• Endorsements
• Reinstatements
• Renewals & Expirations
• Surrender & Cancellations

Claims Processing Outsourcing

• Claim Setup
• Validation of Claims
• Reinsurance Adjudication
• Account Settlement
• Payout Confirmation

Claims Servicing

• Data Entry
• Query Resolution
• Claims status calls

Sales Support Services

• Proposal Generation
• Licensing & Contracting Registration
• Database Maintenance

Customer Support Services

• Coverage Inquiries
• Claims Inquiries
• Dispute Resolution
• Cancellation/ Customer Retention
• Dispute Resolution
• Loyalty Programs

Underwriting Outsourcing

• Binder issuance
• Policy issuance
• Process Endorsements
• Surplus Lines State Filings
• Data processing - Policy coding
• Ordering inspections
• Ordering MVR's
• Classifying the risk
• Rating (including comparison rating)
• Collect additional underwriting information i.e. Crime Report, distance from coast, Marshall Swift, D&B etc.
• Endorsement Review

Finance & Accounting Outsourcing

• Commission Accounting
• Producer Commission Payable
• Examiners Payments
• Accounts Receivable
• Accounting & Reconciliation Claims
• Overpayments
• Policy Accounting History
• Data Entry
• Agent Commissions Report
• Commissions Summary Report
• Accounting Reports